Control Workbench provides a lightweight exception management framework which is ideal for identifying, tracking, and distributing exceptions across large and diverse groups of users. The product is configurable through the user interface and can be setup to identify or receive any number of different exception types with minimal time, effort, and no development.
In the area of exception management the product provides the following set of core functionality.
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AUTO EXCEPTION DISTRIBUTION
Automatically distributes exception information to users in email providing links which can be used to access detailed exception information stored in Control Workbench.
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USER BASED EXCEPTION INTEREST LISTS
Allows users to be configured for which type and level of exceptions they should receive or see in the application.
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PORTAL BASED EXCEPTION REPORTING
Allows exception reports to be created and accessed via the application’s web portal.
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RECONCILIATION BASED EXCEPTION IDENTIFICATION
Allows controls to be setup which identify exceptions by checking the consistency of data stored across multiple systems.
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DATA QUALITY BASED EXCEPTION IDENTIFICATION
Allows controls to be setup which identify data exceptions by checking data values against configurable data quality rules.
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DATE RESEARCH LINKS
Provides the ability to configure the application’s research facilities to drill-down through multiple levels of exception detail to determine the cause of exceptions.
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EXCEPTION FEEDING FACILITIES
Allows exceptions to be fed from external system’s into Control Workbench for both distribution and display.
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EXCEPTION RECORD BUILD FACILITIES
Allow data maps to be built with exceptions fed in by column and then automatically combined into single records for display and distribution.
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